Tuesday, November 27, 2012

Day #12


Day #12 - I'm floored!

Well last night was our Rusmur appointment to pick all flooring for all 3 floors plus the tile for the luxury bath upgrade. This had to be the best experience we have had so far! We did not get our hopes up for this appointment for fear that we would have only 3 choices of each type of flooring. Boy were we WRONG! We walked into Diane's office (who by the way is AWESOME) and there had to be 50+ different tile on display and about 20 different hardwoods and laminates. So we started the meeting off with what type of floor we wanted in each area.  We wanted hardwood or laminate in in the entry way and all the rooms on the first floor except the kitchen, mudroom & powder room which we wanted ceramic tile. The steps and second floor all carpet as well as the finished basement. We have a very unique counter top that we chose for the kitchen and when none of the choices worked for us she went out in the showroom and brought in several more! We were also looking for a modern high end durable laminate, again she hit the showroom and brought in exactly what we were envisioning! This meeting has been the best so far! It was so easy... you don't see something you like... lets hit the showroom! She took all the time we needed Here is a sneak peek of the hardwood laminate we are getting. 



Lessons Learned:

  • Diane and Rusmur are AWESOME!
  • Come prepared with some thoughts of what you want...there is A LOT to choose from!
  • If you want shelves in your luxury shower ask the Rusmur rep they will include them for you! 



4 comments:

  1. So you think just because you're paying these people they should give you whatever you want? Since when is the customer ever right?! You'll get what's offered and like it! No one gets special treatment around here...

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  2. I'm jealous of all of your flooring options! With a dog & toddler, we decided to go with laminate & had only 5 to pick from. We chose the one we disliked the least, not exactly happy about that since it was a sizeable cost to upgrade!

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    Replies
    1. We were very shocked that we could pick just about anything in the store! She originally showed us about 5 standard laminates but she knew that they were not good enough. We actually had her get us custom glass tile for our bathroom as well. I'm sad to hear that you had very limited choices

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